Version 1.0, in force from the day the website launches.
1. Who we are
Global French Education Inc. (Global French Education), 1 Bartley Bull Pkwy, Brampton, ON L6W 3T7, operates this website and is responsible for your personal information.
Our privacy officer is the school’s founder and owner. For any question: privacy@igedu.ca.
2. What we collect
| Situation | Information collected |
|---|---|
| Enquiries and bookings | Name, email, phone (optional), your message |
| Enrolment | The above, plus address, date of birth, emergency contact, placement test result |
| Payment | Handled by third-party payment providers (credit card or Interac e-Transfer); we do not keep your full card number |
| Classes | Attendance, homework and exam results; recordings of online classes (Zoom), kept for 30 days |
| Website visits | Anonymous traffic statistics (see section 7) |
| Hiring | Résumé, contact details, documents showing teaching qualifications |
We do not collect health information, religious beliefs, political opinions or ethnic origin, unless you provide it yourself and it is needed for the course (for example, an allergy for a children’s class).
3. Why we collect it
- To answer your enquiries
- To arrange placement tests and classes
- To process payments and issue receipts
- To track your progress and give you progress reports
- To meet legal and tax obligations (such as keeping student records)
- With your consent, to send you course and policy updates
We do not sell your information, and we do not use it for third-party marketing unrelated to you.
4. Who sees it
| Recipient | Purpose | Notes |
|---|---|---|
| Payment providers | Processing payments | Governed by their own privacy policies |
| Cloudflare | Website hosting and form data | Servers in Canada and the United States |
| IONOS | The school’s email mailboxes | Emails you send us are kept there |
| Plausible | Traffic statistics | No cookies, see section 7 |
| Teachers and administrative staff | What teaching requires | Only as far as necessary |
| Third parties required by law | Legal cooperation | For example, a court order or a tax audit |
Storage outside Canada: some data may be processed in the United States. Your information may then be subject to the laws of that country.
5. How long we keep it
| Type of information | Retention |
|---|---|
| Enquiries | 24 months, then deleted if you did not enrol |
| Student records (attendance, results, receipts) | 7 years (tax and compliance requirements) |
| Résumés | 12 months, then deleted if you were not hired |
| Online class recordings | 30 days |
6. Your rights
You can ask to:
- access the information we hold about you
- correct inaccurate information
- withdraw your consent (this does not affect processing already done)
- delete information that is no longer needed (except where the law requires us to keep it)
- get a copy in a common format
- complain to the Office of the Privacy Commissioner of Canada (OPC)
Write to privacy@igedu.ca and we will reply within 30 days. For a complaint or general feedback, you can also write to complaints@igedu.ca.
7. Cookies and analytics
This website uses no cookies, so there is no consent banner. To understand where visitors come from and which pages are useful, we use Plausible, an anonymous analytics tool that sets no cookies and does not follow you from one visit to the next.
Our tools are simple: our own web form and IONOS email.
8. Children’s information
Students in youth and preschool courses are under 18; their information is provided by a parent or guardian, with their consent. We do not advertise to children and do not collect anything beyond what the course needs.
Parents can ask at any time to see or delete their child’s information.
9. Security
Our measures: encrypted connections (HTTPS), tiered access permissions, staff confidentiality agreements, and paper records kept locked.
No system is perfectly secure. If a data breach could affect you, we will notify the people concerned within a reasonable time and report it as the law requires.
10. Changes to this policy
This policy may be updated. Significant changes will be announced on the website and sent by email to enrolled students before they take effect.
11. Contact
- Privacy officer: privacy@igedu.ca
- Complaints and feedback: complaints@igedu.ca
- Mailing address: 1 Bartley Bull Pkwy, Brampton, ON L6W 3T7
- Office of the Privacy Commissioner of Canada: priv.gc.ca
See also our terms.
